The license agreement states that the purchaser is entitled to install and activate BeadTool on up to 2 computers per purchase. Licenses are intended to be used by the original purchaser with the exception of a gift purchase.
I make a clear distinction between updates and upgrades. The short answer is that all updates are free while upgrades are not. All software has a version system. Here's how this system breaks down concerning BeadTool:
BeadTool MajorVersion.MinorVersion.BugVersion .. As an example, we'll start off with version number: 4.3.2
An increment in the MinorVersion or BugVersion is considered an update and is always free. So if you purchase BeadTool 4.2.x you will get free updates until 4.9.x .
An increment in the MajorVersion is the only time an upgrade is warranted. It means that I've improved the software enough to require a paid upgrade. In other words, when BeadTool 2 became BeadTool 3 and BeadTool 3 became BeadTool 4, those transitions would be considered upgrades.
No. Issuing CDs to licensees is becoming an antiquated method of software distribution. These days, the most feasible way to distribute software is by offering a download from the vendors website.
While you are free to burn the installer to a CD if you like, it's better to download from the website whenever you need a copy. This way you can be sure that you have the most recent version available to you.
Here is a list of the most common reasons:
If you haven't received the email you're supposed to get after upgrading, please drop me a line so that we can get your account situated!
Upgrades to BeadTool 4 are $19.95 USD no matter what version you currently have a license for.
For the most part, yes. BeadTool 1 files are no longer supported. However, most BeadTool 2 and all BeadTool 3 files should work flawlessly.
To import your older patterns into BeadTool 4, follow these instructions:
All of your imported patterns will now be in your "My Patterns" folder in your Library.
The short answer is that you probably did.
It's likely that it was automatically sent to your Spam / Junk folder - especially if you use a Yahoo or Hotmail address!
If you paid with your PayPal account, the email was sent to the primary email address on your PayPal account.
Yes. Click here to purchase a gift license.
It is not necessary that you have BeadTool installed before you upgrade. If you have purchased a license in the past, you're eligible for the upgrade.
Downloadable evaluation versions are always available from the website so that you may make an informed decision as to the suitability of the software for your use. Therefore, refunds will not be offered after you have activated the software on any of your computers.
If you have mistakenly purchased twice or have not activated the software on any of your computers, a refund can be given upon request.